Tag Archives: typing

The Wacky World of Proofreading

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I’ve done a lot of proofreading in my life. I’ve worked as a writer-proofreader-editor for a small publishing company – so small that I sometimes had to fill all those functions to get an issue out. I’ve bartered proofreading academic papers for someone who offered guitar lessons in exchange. And, God help me, I’ve had to proofread my own work, which is by far the worst kind of proofing.

Now I’ve entered into an entirely new version of the practice.

It started like this.

While working on my novel (still unpublished), I needed a gig to make a little money (very little money, as it turned out). So I turned to a transcription service. This company did not transcribe medical dictation or court cases, as many think when they first hear the term. Rather, it involved transcribing mostly business meetings and occasionally interviews or podcasts. As you might guess, when the pandemic hit, business picked up because so many businesses were teleconferencing rather than talking in person. In fact, I wast kept quite busy four days a week, and sometimes extra jobs on the weekends or holidays if there was additional work that needed doing.

(When I talk about this, people sometimes think that it sounds terribly interesting. It isn’t. I hated business meetings and conferences when I had to attend them, let alone listen to them over and over as I transcribed audio files. I privately gave awards for “the world’s longest run-on sentence,” “the most ‘you knows’ and ‘I means,'” and so forth. But I digress.)

Of course, the company employed proofreaders, too, to check the work that the typists had done. But typing paid more per minute of audio than proofreading did, so despite my truly crappy typing, I signed on as a typist. (I never took typing in high school, and back then, they didn’t have keyboarding. Typing was considered a “business” or “secretarial” course at the time, and I was on the college track. Entering college as an English major, I soon learned the error of that way of thinking. English majors are required to write – and, of course, type – dozens of papers per semester. But I digress. Again.)

Two phenomena threw the typing arrangement into disarray. First was the (perhaps ill-advised) resumption of in-person business meetings. The other was the progress made in AI audio dictation software. I once used a dictation function to transcribe an interview that I did. The output was mediocre at best.

Dictation transcription software was supposed to have gotten better since the early days. And I suppose it has – but not enough to make proofreading obsolete, for which I am profoundly grateful.

What I do now is listen to the audio and edit the computer-transcribed version. It’s really editing, but they still call it proofreading.

And – wouldn’t you know? – all those run-on sentences and “you knows” and “I means” are still in there and need taking out. There are speaker names and company names that the AI attempted to spell phonetically that I need to look up and correct. There are passages from speakers with a foreign accent that aren’t transcribed even close to what the speakers said. The paragraphing is dubious and the punctuation appalling. Once, the software even transcribed “yearend” as “urine.”

All told, it doesn’t take me quite as long as typing it would have, but I usually need to do a first proofing pass and then one or two proofing-proofing passes.

It’s a drag. It still beats proofreading my own writing, though.

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How the World’s Crappiest Typist Got a Job Typing

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Actually, I am probably not the world’s very crappiest typist. I don’t use two fingers in the style called “hunt-and-peck.” (Except the one time I had to use a Cyrillic typewriter to write our Russian vocabulary lists. But I digress.) However, I am certainly among the worst.

As a kid, I played with an antique typewriter like the one pictured here. (It wasn’t quite so antique then.) I think there was even a typing manual that went with it, but my sister and I ignored it. We just had fun clacking the little buttons and seeing if we could hit multiple keys at once and cause a traffic jam up by the ribbon.

I might have learned real typing in high school, but I didn’t. Back then, there were different “tracks” of courses for students thought to have different job potential. Typing, along with shorthand and bookkeeping, was in the “secretarial” track curriculum. (They didn’t call it “keyboarding” back then.) I was on the “college prep” track. Evidently, the powers that be thought that college students didn’t need to know how to type.

I learned how wrong they were when I entered college as an English major. A plethora of essay assignments awaited me and all of the professors wanted them typed. (Admittedly, when I became a college teaching assistant, I required the same, having by then learned from my husband just how illegible human handwriting can be.)

So I got myself a portable typewriter and, armed with that onion-skin paper called Corrasable Bond and a jug of Wite-Out, I began to develop my peculiar typing style. (When typewriter ribbons started to include a white correction segment, I was overjoyed.)

But that was the extent of my typing experience. Over the years I learned to use about four to six fingers (including thumbs) to type, all the while looking at the keyboard instead of the paper or screen like I know you’re supposed to. Memorizing QWERTY seemed beyond me.

Then suddenly, when my freelance writing jobs started coming fewer and farther between, I knew I had to find another way to make some money. And because I was by that time used to working at home in my pajamas, my options were limited.

Finally, I noticed an ad for a work-at-home transcription service. They needed typists and proofers. “Hey!” I said. “I’m a pretty darn good proofer after all those years as an English major and a writer and editor. Why don’t I give it a try?”

While I was still in proofer training, however, I figured out that transcribers made, if not the big bucks, at least larger bucks than proofers. The job required listening to audio files and typing everything that was said into a document, proofing it myself, then turning it over to the actual proofers for final scrutiny. I asked to become a transcriber. But could I do it?

Fortunately, there was no actual typing test where I would have to produce so many words a minute without mistakes. (There probably should have been.) The bosses seemed more interested in whether the applicants had trouble understanding foreign accents.

That indeed is one of the major hurdles in transcription as a job. The audios we transcribe are almost universally boring meetings of business people or lawyers. Half the businesspeople have accents and more than half the lawyers mumble. A couple of times I’ve transcribed podcasts (though they were about business topics) and once a series of interviews with an actor promoting his latest TV series. But that’s been about it for interesting material.

And my six-fingered-and-thumbed typing has been good enough, at least to work part-time. It’s kind of appalling how slow I really am and how long it takes me to transcribe 45 minutes of audio, starting and stopping the little foot pedal that controls it, and often “rewinding.”

But I must be getting better. At least part of the time now I can type-excuse-me-keyboard while looking at the screen instead of my wayward fingers.

A Different Kind of Freelance Gig

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Photo by Negative Space on Pexels.com

Most people think of freelance work as writing, or sometimes editing or proofreading. Those were the kind of gigs I myself had – editing magazines and video scripts, writing nonfiction articles and children’s stories, proofreading master’s or doctoral theses. And that was the kind of assignment I had been applying for when I suddenly fell into a different kind of freelance gig: transcription.

I was sucked into this new kind of work by applying for one of my old standards: proofreading. I did a telephone interview and the interviewer assured me that I was way overqualified, which I knew. At this point in my life, I’m overqualified for everything, except for those things for which I’m underqualified or not qualified at all.

The work was repetitive and boring, she said, sporadic and unpredictable. Some weeks there would be lots to do and others very little. I assured her that at this point in my life, that was exactly the kind of work I was looking for – not high stress, with irregular hours so I could work in some other assignments, go to appointments, or even nap. Also, I have bipolar disorder, which usually prevents me from working a standard 9-to-5 job out in the workplace. (I didn’t mention that in the interview.)

I also asked the interviewer that if any of the other successful candidates washed out, to please consider me as a replacement. It sounded like the sort of job that someone might start and then hate.

Whether it was my willingness to work beneath my skill set at odd hours or my willingness to fill in, I was accepted. To work for the transcription service I would need to purchase a certain type of foot pedal for controlling the recordings and a certain piece of software. I didn’t object, as I figured I could take them off my taxes, but I could see how reluctance to do that might indeed weed out candidates, thereby making more room for me.

What I learned is that proofing transcripts is indeed boring but relatively quick and very low-paying. So quick and low-paying, in fact, that it was hardly worth my time.

Then they got into a bind and ask me if I wanted to move up to transcriptionist.

I had to give this some serious thought. You see, the problem is that I can’t type. Oh, I type well enough to type articles, stories, and other freelance writing assignments, but I have never actually in my life taken a typing course and learned to type (excuse me, keyboard) with all ten fingers. When I was in high school a hundred years ago, typing was offered only in the secretarial track and I was solidly in the academic track. Never mind that when I got into college as an English major, I discovered exactly how many papers I would have to write and to type. And of course, I couldn’t afford to have someone else do it for me.

So all these years I’ve been faking it. But could I fake typing well enough to be a transcriptionist? I said I’d try, on the condition that I could drop back to proofreader if I wanted to.

Transcription, it turns out, is boring. A lot of business meetings that I would never want to attend. Lawyers’ consultations in which most of the lawyers mumble and most of the clients cry. Recordings that skip. Voices that are indiscernible. Financial jargon that I don’t recognize.

But making the transcripts paid much better than proofing the transcripts and since it was remote work nobody could see how unconventionally I typed. As long as I hit my deadlines, they didn’t care. I moved up from part-time transcriptionist to full time. It’s not a career, but a few hundred bucks a month sure is welcome and I still have time to work on these blogs and my mystery novel.

It’s not the part-time gig I would have imagined myself in, but it beats driving for Uber.